AI use-case explorer
AI use cases
Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.
Columns (7)
| Use case | Agency | Stage | High-impact | Topic area | AI classification | Sourcing |
|---|---|---|---|---|---|---|
| Child Welfare Information Automated Inquiry System
(Note: previously named "Child Welfare Information Gateway OneReach Application") R0606 · HHS/ACF | HHS | Deployed | Not high-impact | Service Delivery | Natural language processing | Purchased from vendor |
| Similar Opportunities (KNN) R1029 · HHS/OS/ASFR | HHS | Deployed | Not high-impact | Service Delivery | Natural language processing | Purchased from vendor |
| Applicant Help Chatbot R1030 · HHS/OS/ASFR | HHS | Deployed | Not high-impact | Service Delivery | Natural language processing | Purchased from vendor |
| GrantSolutions Text Analyzer Tool R1031 · HHS/ASFR/OG | HHS | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| Democratizing Data USDA-009 · Research, Education and Economics | USDA | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| Approximate String Matching (aka fuzzy matching) to Standardize Data USDA-032 · Marketing and Regulatory Programs | USDA | Deployed | Not high-impact | Service Delivery | Natural language processing | Developed in-house |
| ServiceNow DOJ-0107 · Department of Justice / Department Wide | DOJ | Deployed | Not high-impact | Service Delivery | Natural language processing | Purchased from vendor |
| CBP Careers Bot - Leo DHS-2366 · CBP | DHS | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| SBSE - Payments Topics Chatbot TREAS-01 · Internal Revenue Service (IRS) | TREAS | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| Taxpayer Services Chatbot TREAS-24 · Internal Revenue Service (IRS) | TREAS | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| Customer Insight Tool R3110 · Chief Information Officer, Analytics and Improvements | SSA | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| Natural Language Processing (NLP) for Foreign Assistance Appropriations Analysis R3237 · F/FAO | STATE | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| Medallia Software as a Service (SaaS) - VSignals and ESignals VA-24-954 · VEO: Veterans Experience Office | VA | Deployed | Not high-impact | Service Delivery | Natural language processing | Contract and in-house |
| App feedback model for NLP tasks VA-24-2426 · VHA: Veterans Health Administration | VA | Deployed | Not high-impact | Service Delivery | Natural language processing | Developed in-house |
| App Feedback categorization model VA-24-2672 · VHA: Veterans Health Administration | VA | Deployed | Not high-impact | Service Delivery | Natural language processing | Developed in-house |
| ServiceNow Virtual Agent (Curie) R1184 | GSA | Deployed | Not reported | Service Delivery | Natural language processing | Not reported |
| GovCXAnalyzer R1187 | GSA | Deployed | Not reported | Service Delivery | Natural language processing | Not reported |
| No-Code Text and Sentiment Analysis with XM Discover R1192 | GSA | Deployed | Not reported | Service Delivery | Natural language processing | Not reported |
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