AI use-case explorer
AI use cases
Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.
Columns (7)
| Use case | Agency | Stage | High-impact | Topic area | AI classification | Sourcing |
|---|---|---|---|---|---|---|
| Child Welfare Information Automated Inquiry System
(Note: previously named "Child Welfare Information Gateway OneReach Application") R0606 · HHS/ACF | HHS | Deployed | Not high-impact | Service Delivery | Natural language processing | Purchased from vendor |
| AWS Kendra Search tool R1042 · HHS/SAMHSA | HHS | Deployed | Not high-impact | Administrative Functions | Classical / predictive ML | Purchased from vendor |
| PII Redaction DOL-22 · OSHA | DOL | Deployed | High-impact | Cybersecurity | Natural language processing | Contract and in-house |
| Workforce Recruitment Program (WRP) Website Chatbot Assistant DOL-23 · ODEP | DOL | Deployed | Not high-impact | Service Delivery | Generative AI | Contract and in-house |
| AWS/cloud.gov - Network Routing DOJ-0053 · Department of Justice / CRT | DOJ | Deployed | Not high-impact | Information Technology | Classical / predictive ML | Purchased from vendor |
| AWS Transcribe DOJ-0220 · Department of Justice / TAX | DOJ | Deployed | Presumed high-impact, determined not | Law Enforcement | Natural language processing | Purchased from vendor |
| AWS Translate DOJ-0221 · Department of Justice / TAX | DOJ | Deployed | Presumed high-impact, determined not | Law Enforcement | Classical / predictive ML | Purchased from vendor |
| Mobile Wage Reporting R3105 · Chief Information Officer, Digital Customer Solutions | SSA | Deployed | Not high-impact | Government Benefits Processing | Computer vision | Contract and in-house |
| SSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse. R3106 · Chief Information Officer, Digital Customer Solutions | SSA | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Enterprise Ticketing System (ETS) R3123 · Chief Information Officer | SSA | Deployed | Not high-impact | Information Technology | Other | Contract and in-house |
| IVR Automated Voice Assistant FTC-0013 · BCP/DCRO | FTC | Deployed | Not high-impact | Other | Generative AI | Contract and in-house |
| AskOEDI DOE-460 · NREL - National Renewable Energy Laboratory (EE) | DOE | Deployed | Not high-impact | Energy and the Environment | Generative AI | Developed in-house |
| AskPRIMR DOE-488 · NREL - National Renewable Energy Laboratory (EE) | DOE | Deployed | Not high-impact | Energy and the Environment | Generative AI | Developed in-house |
| Energy Wizard DOE-494 · NREL - National Renewable Energy Laboratory (EE) | DOE | Deployed | Not high-impact | Energy and the Environment | Generative AI | Developed in-house |
| LANL AI Portal DOE-495 · LANL - Los Alamos National Lab (LAFO) | DOE | Deployed | Not high-impact | Administrative Functions | Generative AI | Developed in-house |
| AskGDR DOE-501 · NREL - National Renewable Energy Laboratory (EE) | DOE | Deployed | Not high-impact | Energy and the Environment | Generative AI | Developed in-house |
| Medicare AI Customer Insights R0783 · HHS/CMS/OC | HHS | Pilot | Not high-impact | Information Technology | Generative AI | Contract and in-house |
| Medicare AI Drug Search R0784 · HHS/CMS/OC | HHS | Pilot | Not high-impact | Government Benefits Processing | Generative AI | Contract and in-house |
| AWS Exscribo R0999 · HHS/NIH | HHS | Pilot | Not high-impact | Administrative Functions | Generative AI | Contract and in-house |
| FSA FLP Chatbot USDA-052 · Farm Production and Conservation | USDA | Pilot | Not high-impact | Service Delivery | Generative AI | Contract and in-house |
| Voicemail Transcription, Translation and Summarization DOJ-0243 · Department of Justice / PARDON | DOJ | Pilot | High-impact | Administrative Functions | Generative AI | Purchased from vendor |
| LISA Chatbot Pilot DOE-671 · LLNL - Lawrence Livermore National Laboratory (LFO) | DOE | Pilot | Not high-impact | Information Technology | Generative AI | Contract and in-house |
| GenAI Mail Scan FTC-0014 · BCP/DCRO | FTC | Pre-deployment | Not high-impact | Other | Generative AI | Contract and in-house |
| Amazon Q in Connect SBA-9 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Administrative Functions | Generative AI | Contract and in-house |
| Developer Code Assistant AI SBA-33 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Information Technology | Generative AI | Purchased from vendor |
| Multi-Agent Orchestration SBA-40 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Classical / predictive ML | Contract and in-house |
| Amazon Q Chatbot Pilot DOE-700 · LLNL - Lawrence Livermore National Laboratory (LFO) | DOE | Pre-deployment | Not high-impact | Information Technology | Generative AI | Contract and in-house |
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