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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
Federal AI Intelligence · U.S. Government AI Observatory

Custom inventory report

Filter: AI type = nlp; function = chat_assistant

Generated 2026-10-12 08:35 UTCDataset: 2025 Federal Agency AI Use Case Inventory (individually reported use cases), Office of Management and Budget (OMB). Version 2025-inventory@62d5baa65fa3, processed 2026-10-11, rules 2026.10.1. Static snapshot.Applied filters: AI type = nlp; function = chat_assistant · 45 records

Key findings

  • 45 use-case records from 13 agencies: 16 deployed (36%), 7 pilots, 22 in development or acquisition, 0 retired, 0 with no stage reported.
  • 3 records are designated high-impact; 2 of them (67%) answered at least one minimum-practice question.
  • HHS, GSA, DOJ report 25 of 45 use cases (56%).
  • 0% of reported deployed use cases (0 of 16) are classified as generative or agentic AI.
  • Of 2 deployed high-impact use cases, 0 report a completed AI impact assessment and 0 leave every minimum-practice field blank.
  • Interpretation: Blank practice fields are missing evidence, not evidence that a safeguard is absent. They mark where follow-up questions to the agency are most useful.
  • Sourcing is reported for 49% of use cases. Where reported, 82% involve in-house development.

Lifecycle

StageRecordsShare
Deployed1636%
Pilot716%
Pre-deployment2249%

AI technology

ClassificationRecordsShareDeployed
Natural language processing45100%16

Agencies

AgencyRecordsDeployedHigh-impactCompleteness
HHS · Department of Health and Human Services156083%
GSA · General Services Administration50033%
DOJ · Department of Justice52383%
DHS · Department of Homeland Security51067%
TREAS · Department of the Treasury430100%
FDIC · Federal Deposit Insurance Corporation220100%
DOT · Department of Transportation21067%
VA · Department of Veterans Affairs20058%
NASA · National Aeronautics and Space Administration10058%
HUD · Department of Housing and Urban Development10058%
USDA · Department of Agriculture100100%
DOI · Department of the Interior10083%
DOE · Department of Energy110100%

High-impact designation

DesignationRecords
High-impact3
Presumed high-impact, determined not1
Not high-impact36
Not reported5

Governance evidence: use cases designated high-impact

PracticeIn placeIn progressNot in placeN/A or precludedOtherNo answerIn scope
Pre-deployment testing0200013
AI impact assessment0200013
Independent review0200013
Ongoing monitoring0200013
Operator training0200013
Fail-safe0200013
Appeal process0200013
User and public consultation0200013

"In place" means the agency reported the practice as established. "No answer" means the field was blank; it says nothing about whether the practice exists.

Method

All figures are computed directly from the normalised inventory records. Category labels are normalised from the source answer options; original values are kept on each record. Governance answers are classified as in place, in progress, not in place, not applicable, precluded, waived, other or no answer, and blanks are never read as "no". See the Methodology page for full rules.

Limitations

  • Figures are what agencies reported in the 2025 inventory. They are not verified, and registration of use cases is not complete for every agency.
  • A blank answer is missing evidence, not evidence that a practice or safeguard is absent.
  • Counts are use-case records. A larger portfolio does not indicate better performance or greater AI maturity, and agencies differ in how they split systems into use cases.
  • The inventory has no budget, cost, accuracy or outcome data. None is shown or inferred here.
  • This is a disclosure analysis. It is not an audit, a compliance determination or an official government assessment.

Source records

First 40 of 45 records, deployed first. The full list is available as CSV from the explorer with the same filters.

RecordAgency IDAgencyUse caseStage
R0675HHSNCIRD SmartFind ChatBots - Public and InternalDeployed
R0690HHSDHDSP NOFO Technical Assistance ChatbotDeployed
R0875HHSChatBot for Safety Reporting Portal Adverse Events and Product problems submissionsDeployed
R0952HHSNIH Grants Virtual AssistantDeployed
R0984HHSAsk AithenaDeployed
R1030HHSApplicant Help ChatbotDeployed
R1061FDIC – 37FDICCFOO Admin ChatbotDeployed
R1062FDIC – 38FDICCFOO Travel ChatbotDeployed
R1268DOT-1000074DOTCommunity Engagement Chat BotDeployed
R1541DOJ-0083DOJFinancial and Cryptocurrency Analysis: Federal PartnerDeployed
R1542DOJ-0084DOJFinancial and Cryptocurrency Analysis: Commercial SolutionDeployed
R1953DHS-2366DHSCBP Careers Bot - LeoDeployed
R2802TREAS-01TREASSBSE - Payments Topics ChatbotDeployed
R2814TREAS-24TREASTaxpayer Services ChatbotDeployed
R2816TREAS-77TREASEmployee Resource Center (ERC) ChatbotDeployed
R3316DOE-438DOEServiceNow Virtual AgentDeployed
R0475NASA-873NASAMADI - Modular AI for Design and InnovationPre-deployment
R0547HUD-2025-005HUDFHA Resource Center ChatbotPre-deployment
R0641HHSDHP Virtual AssistantPilot
R0644HHSHIV Data Virtual AssistantPre-deployment
R0706HHSDHP Data Repository and Dashboard ChatbotPre-deployment
R0728HHSMining.AIPre-deployment
R0731HHSDelegations Repository AssistantPre-deployment
R0790HHSAI Agent Orchestrator POCPilot
R0804HHSMFT UI ChatbotPilot
R0910HHSCollections Summarization ChatbotPre-deployment
R0933HHSOIT Help Desk ChatbotPre-deployment
R1154GSAImprove ASSIST Application HelpPre-deployment
R1178GSACybersecurity ChatbotPre-deployment
R1197GSANational Computerized Maintenance Management System (NCMMS) AI ChatbotPre-deployment
R1198GSAPBS AI Chatbot Domain EnhancementsPre-deployment
R1201GSAPricing Policy ChatbotPilot
R1209DOT-1000007DOTEnterprise "Ask Dottie" ChatBot CapabilityPre-deployment
R1442USDA-144USDARecreation site chatbotPilot
R1666DOJ-0240DOJUSTP AI AssistantPre-deployment
R1741DOJ-0316DOJChatbot to Answer Internal Employee Policy QueriesPilot
R1742DOJ-0317DOJChatbotPre-deployment
R1811DHS-2595DHSOpen-Source Intelligence for Lead Identification and TargetingPre-deployment
R1844DHS-2402DHSSEVP Response Center Chatbot - SID (SEVIS Interactive Dialog)Pre-deployment
R1845DHS-2423DHSDigital Records Manager (DRM) User Assistance ChatbotPre-deployment

Prepared with Federal AI Intelligence by Irakli Petriashvili. Source: https://github.com/ombegov/2025-Federal-Agency-AI-Use-Case-Inventory