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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
AI use-case explorer

AI use cases

Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.

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AI type: Generative AITopic: Service Delivery
Columns (7)
Use caseAgencyStageHigh-impactTopic areaAI classificationSourcing
Voice of the Customer
HUD-2024-004 · Office of the Chief Financial Officer (OCFO)
HUDDeployedNot high-impactService DeliveryGenerative AIPurchased from vendor
GrantSolutions AI Writing Assistant
R1032 · HHS/ASFR/OG
HHSDeployedNot high-impactService DeliveryGenerative AIContract and in-house
GrantSolutions Helpdesk Agent
R1035 · HHS/ASFR/OG
HHSDeployedNot high-impactService DeliveryGenerative AIContract and in-house
Workforce Recruitment Program (WRP) Website Chatbot Assistant
DOL-23 · ODEP
DOLDeployedNot high-impactService DeliveryGenerative AIContract and in-house
Recreation One Stop use of AI
USDA-165 · Natural Resources and Environment
USDADeployedNot high-impactService DeliveryGenerative AIPurchased from vendor
Descript
DOJ-0150 · Department of Justice / FBOP
DOJDeployedNot high-impactService DeliveryGenerative AIPurchased from vendor
Wellsaid
DOJ-0172 · Department of Justice / FBOP
DOJDeployedNot high-impactService DeliveryGenerative AIPurchased from vendor
AskTSA
DHS-2604 · TSA
DHSDeployedNot high-impactService DeliveryGenerative AIPurchased from vendor
SSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse.
R3106 · Chief Information Officer, Digital Customer Solutions
SSADeployedNot high-impactService DeliveryGenerative AIPurchased from vendor
GrantSolutions Non?Competing Continuation Review Tool
R1036 · HHS/ASFR/OG
HHSPilotNot high-impactService DeliveryGenerative AIContract and in-house
FSA FLP Chatbot
USDA-052 · Farm Production and Conservation
USDAPilotNot high-impactService DeliveryGenerative AIContract and in-house
AI Assistants in Esri Tools
27 · OFA
EPAPilotNot high-impactService DeliveryGenerative AIContract and in-house
BIA-GEO Assist
DOI-0005 · BIA
DOIPilotNot high-impactService DeliveryGenerative AIDeveloped in-house
AI Comment Analysis
R3127 · Chief Information Officer
SSAPilotNot high-impactService DeliveryGenerative AIDeveloped in-house
Evaluating Customer Feedback and Sentiments with AI
R3215 · CA
STATEPilotNot high-impactService DeliveryGenerative AIDeveloped in-house
AI Answers in Clearinghouse Network
EAC-1 · Clearinghouse Division
EACPilotNot high-impactService DeliveryGenerative AIPurchased from vendor
FAS Catalog Platform - Virtual Assistant
R1163
GSAPilotNot reportedService DeliveryGenerative AINot reported
Meeting Minutes Summary Tool
SBA-1 · OFO: Office of Field Operations
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
Business Development
SBA-2 · OFO: Office of Field Operations
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
ODRR Comm - Talking Point Generation
SBA-6 · ODRR: Office of Disaster Recovery And Resilience
SBAPre-deploymentNot high-impactService DeliveryGenerative AIContract and in-house
Office of Field Operations AI - Chat GTP, Bing CoPilot, or Google Gemini
SBA-12 · OFO: Office of Field Operations
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
Generative AI for SBA.gov product training
SBA-13 · OCIO: Office of the Chief Information Officer
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
AI for Small Business Development w/Copilot, Gemini or ChatGPT
SBA-14 · OFO: Office of Field Operations
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
Gemini AI for Strategic Planning
SBA-16 · OFO: Office of Field Operations
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
Business Plan Creation
SBA-19 · OFO: Office of Field Operations
SBAPre-deploymentNot high-impactService DeliveryGenerative AIDeveloped in-house
Employee Center AI Search
SBA-20 · OCIO: Office of the Chief Information Officer
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
SBA.gov External Customer Chatbot
SBA-30 · OCPL: Office of Communications & Public Liaison
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
AI Incident Summarization
SBA-35 · OCIO: Office of the Chief Information Officer
SBAPre-deploymentNot high-impactService DeliveryGenerative AIPurchased from vendor
Assessment Inventory and Monitoring (AIM) Chatbot
DOI-0053 · BLM
DOIPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Large Language Model analysis for the Tips, Complaints and Referrals (TCR) system
SEC-37 · Division of Enforcement (ENF)
SECPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Rule and Comment Organization and Summarization
SEC-59 · Division of Trading and Markets (TM), Office of the Chief Da
SECPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Ask Tech Port
NASA-743 · HQ: Headquarters
NASAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Email Assistant
HUD-2025-003 · Office of Housing
HUDPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Categorizing Grant Subjects from Grant Applicants
NEA-0003 · NEA
NEAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
External "Public Facing" Chatbot
NEA-0004 · NEA
NEAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Resource Library Assistant
R0749 · HHS/CMS/CCSQ
HHSPre-deploymentNot high-impactService DeliveryGenerative AINot reported
AI to Improve Public Access to the Administrative Appeals Process
R0813 · HHS/DAB/OS
HHSPre-deploymentNot high-impactService DeliveryGenerative AINot reported
BDC Website Search
R0993 · HHS/NIH
HHSPre-deploymentNot high-impactService DeliveryGenerative AINot reported
NLP Processing tool for ILAB
DOL-45 · CEO-ILAB
DOLPre-deploymentNot high-impactService DeliveryGenerative AINot reported
ASKTERRA
USDA-125 · Natural Resources and Environment
USDAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
NASS Data Dissemination Agent
USDA-169 · Research, Education and Economics
USDAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Public Comments Analysis
USDA-173 · Office of the Chief Information Officer
USDAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Voiceover App
USDA-174 · Office of the Chief Information Officer
USDAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
PHIS Export Library Assistant
USDA-176 · Food Safety
USDAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
USCIS Document Translation Service
DHS-2305 · USCIS
DHSPre-deploymentHigh-impactService DeliveryGenerative AINot reported
Administrative & Productivity Support for IRC Resource Library
DHS-2712 · FEMA
DHSPre-deploymentNot high-impactService DeliveryGenerative AINot reported
RelativityOne Gov aiR
56 · OFA
EPAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Federal EHR End User Peer Support Chatbot
VA-25-5684 · OEHRM: Office of Electronic Health Record Modernization
VAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
Education Call Center (ECC) Next Gen POC
VA-25-2036 · VBA: Veterans Benefits Administration
VAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
GenAI for KM
VA-25-1975 · VEO: Veterans Experience Office
VAPre-deploymentNot high-impactService DeliveryGenerative AINot reported
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